Telephony
When it comes to installing an advanced business telephone system or creating a scaleable call center you need people with proven expertise and experience. Exchangemall.com meets both of these requirements and can help you deploy systems that require very low maintenance and works correctly right from the start.
PBX VoIP Systems
During the course of our business we have installed and maintained a variety of PBX VoIP Systems. These systems make use of the latest Internet technologies to transfer data between the stations and the main unit and have the ability to reduce costs substantially when connecting remote offices since they transfer the voice conversations in the form of compressed data.
Call Center Solutions
We operate a fairly large scale call center and have the ability to install turnkey call center solutions for other businesses also. Our production system is highly scaleable, supports automatic and manual dialing, and can be configured to work with multiple databases simultaneously for outbound dialing as well as accept (and pool) inbound calls simultaneously. The system we use has been time-tested by us and our clients over the years, and by now we have gained so much familiarity with it that we can troubleshoot and solve most technical issues that arise on a moments notice. If you are interested in learning more about our call center solution drop us an email or give us a call at (818) 901-2854 and request a demo from our sales staff.